Commvault reveals intention to ‘oversize’ its managed services business

Commvault says managed services are a key route to market as it launches Metallic for MSPs.

The EMEA channel manager at Commvault says the vendor is on a mission to “oversize” their managed services business.

“We’ve had the MSP business for a long time, but we need to oversize it. This is the key to going to market for the future, ”Jamie Farrelly, vice president of EMEA Channels and Alliances, told Channel Futures. “Being able to provide services to a client is very important to add value and realize profit as a partner. It absolutely has to be the way a partner moves from the traditional resale software approach to a true model as a service.

This week, Commvault announced the availability of Metallic for MSPs. This coincides with the one-year presence of the data protection platform in EMEA.

Farrelly said that Commvault already has “a good mix of existing MSPs that take our existing complete technology as an MSP SKU and orchestrate that in the services that are brought to market.

“Our goal is to double down, to focus on partners who are capable and committed and to see the growth and the vision that we are helping them see,” he said.

Farrelly said the plan is also to help existing reseller partners move to managed services. He added that Commvault is already working with a global design partner SoftwareONE and has three or four other companies lined up on board.

Metallic as a door opener

John Tavares, head of Commvault’s global chain, said that by 2023, two-thirds of Commvault’s total revenue will come from partners providing managed services.

In June, Commvault announced a new partnership program with specific rates for managed services. In addition to providing specific subscription rates, the program allows partners to achieve levels based on the recurring revenue they generate.

Today, Commvault claims to have a growing number of MSPs offering metallic data management as a service (DMaaS) solutions. This week Veristor, GM Sectec, and Data Management Professionals South Africa (DMP SA) is committed to providing metal powered solutions.

Metallic for MSP is built around a new MSP portal. Commvault said it “provides partners with a platform that is globally available, scalable, always up to date, secure and monitored.”

The vendor said Metallic offers its partners data protection for a range of workloads. This can help customers avoid data loss and downtime, protect against cyber threats, and meet increasing data demands for compliance and data governance. It does this by “easy SaaS delivery and fast integration”.

Farrelly described Commvault’s MSP business as “skyrocketing”. With the launch of Metallic MSP, “it’s just going to get bigger and bigger,” he said.

Shai Nuni, VP EMEA, Metallic, described the platform as a “door opener”.

“Fifty percent of our new logos are coming through the Metallica SaaS solution,” he said.

“Customers… now see Metallic as the best alternative to the cloud because their existing backup protection systems cannot scale to the level of simplicity that we can and support all of these different workloads on one intelligent platform. . “

Commvault also announced Metallic Security IQ this week. Integrated as an optional feature across the entire Metallic portfolio, the Security IQ dashboard provides customers with insight into threats affecting their data landscape and data backup security posture in their Metallic cloud environments.

‘The new Commvault’

Announcing Metallic two years ago, new Commvault CEO Sanjay Mirchandani said, “This is the new Commvault. “

Mirchandani introduced the new go-to-market leadership team and promised new growth opportunities.

“When Sanjay entered the business it was a huge transition,” said Farrelly. “This two-year transition took place at the technology level, at the level of marketing sales… At the channel level, this is what I came to take charge of nine months ago.

“We are in growth mode and in construction mode, both at the same time. And that’s why it’s so exciting because you have a business that’s growing, but you’re still building at the same time.

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