Xcel Energy prepares for blizzard conditions in Texas and New Mexico | KAMR


AMARILLO, Texas (KAMR/KCIT) – Xcel Energy said it has increased its workforce and put operational plans in place to ensure key employees, including line workers, are available to respond to outages that may arise due to extreme weather conditions.

High winds and heavy, wet snow are expected to impact large parts of Xcel Energy’s service areas in Texas and New Mexico, the company reports.

Xcel also offers advice so that its customers can stay safe.

  • Stay away from downed power lines. Always assume that a power line, even one that is on or near the ground, is live and therefore dangerous. Never, under any circumstances, touch or move a downed power line. If you come across a downed power line, leave the area and report it immediately by calling 1-800-895-1999.
  • Prepare a home emergency kit. Xcel Energy recommends assembling an easily accessible kit that can be used in the event of a power outage. Useful items may include:
    • Battery operated radio or television
    • Flashlights
    • Battery
    • Save Phone Chargers
    • Bottled water and non-perishable food
    • Manual can opener
    • First aid kit
  • Observe heating safety. When using a space heater, make sure the heater bears the label indicating that it is listed by a recognized testing laboratory, and read the manufacturer’s instructions and warning labels. Also, inspect heaters for cracked or broken plugs and connections; do not use if frayed, worn or damaged. Never leave a heater unattended. Turn it off when you leave a room and don’t fall asleep with a heater on.
  • Respect food safety. To maintain refrigerator and freezer temperatures, keep the doors closed as much as possible. A full freezer will stay at freezing temperatures for about two days, and a half-full freezer about a day. Visit the USDA website for more information.

The company said crews were ready to quickly and safely restore electrical service to its customers. Customers can report outages to customer agents at 1-800-895-1999. Customers are encouraged to use the IVR or interactive voice response option to avoid wait times and speed up fault response.

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